Privacy Policy

Privacy Policy

Introduction

Welcome to https://gilbert-az-couples-therapy.couplesresilience.com (hereinafter referred to as “Gilbert Az Couples Therapy” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Choice and Control Law (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy covers all aspects of our website, applications, online services, and products offered by Gilbert Az Couples Therapy. Please note that this policy does not extend to external platforms, apps, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when:

  • You use our applications and services as an authorized user.
  • You visit our websites associated with this Privacy Statement.
  • You engage with us through communication channels such as emails, calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Secure financial data for processing transactions.
  • Financial Information: Includes banking details or payment history (encrypted and stored securely).
  • Purchase Information: Data related to products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile carrier information.
  • Location Data: With your consent, we may collect data about your physical location.
  • Feedback: Your opinions, comments, and suggestions to improve our services.
  • Social Media Information: If you choose to connect your social media accounts, we may access publicly available profile information.
  • Product Information: Details about products or services that interest you or that you purchase from us.

We gather this data through various methods, including direct user input, automated tracking technologies (like cookies), and third-party service providers.

Cookies

Gilbert Az Couples Therapy uses cookies to enhance your experience on our site and for analytics purposes:

  • Strictly Necessary Cookies: Crucial for website functionality and navigation.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track website usage to provide insights for service improvement.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose it was collected for. Once that purpose is achieved or if no longer required by law, we securely delete or anonymize the information.

Security Measures

To protect your data, we have implemented robust security protocols:

  • Employing industry-standard encryption for secure data transmission.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

Gilbert Az Couples Therapy does not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction on how we process your information.
  • Right to portability, allowing you to transfer certain data to another controller.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination for exercising your data privacy rights.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be prominently displayed on our website, and updated policy versions will be provided upon request.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please reach out to us:

Email: [email protected]

Postal Mail: Gilbert Az Couples Therapy, Privacy Team, [Address], [City, State, ZIP Code]